Guide Kitty
Guide KittyOn air

  1. Kshh— These are the rules just for Purrfect Pilots! Gems, Meow Milk and deleting your account are all here.
  2. Promises that go for every game are in the common terms!

Purrfect Pilots Operation Policy

Rules that apply only to Purrfect Pilots. They are set under Article 9 (Operation policy) of the common terms, and anything not covered here follows the common terms. In effect from: October 29, 2026

1. Who can play

  1. Purrfect Pilots is for players aged 13 and over.
  2. Players under 14 must have a guardian's consent to use it.

2. Accounts and servers

  1. When you first open the game, a guest account is made. A guest account is tied to its device only: if you delete the app, or change or reset your device, it can't be recovered.
  2. To keep your records, link a Google account, Apple account (iPhone) in Settings.
  3. A server is a play space you choose in the game (for example, Server 1). Progress is saved separately on each server, and paid items can be used only on the server you bought them on.

3. Game data and paid items

  1. Game data includes progress, cats, relics, currencies (Gold, Gems, Wishstones and so on), Dress-Up items and records.
  2. Paid items include Gems, packs, the monthly Meow Milk, the Pass, the Growth Fund and Skip Tickets.
  3. The period of use is as shown on the purchase screen (for example, 30 days for Meow Milk, 28 days for one Pass season).
  4. If you have both bought Gems and Gems you got for free, the bought Gems are treated as used first, unless the relevant law says otherwise.

4. Random items

  1. Wishes are random items. What can come and the odds are shown on the Wish screen in the game and on the Odds page.

5. Examples of items you can't cancel

Examples of the cases in paragraph 2 of Article 20 (Withdrawal) of the common terms. They are also marked on the purchase screen.

  • items used or applied right away when you buy them: cats, Boosts, relics, effects and so on
  • when you have used bought Gems or Wishstones, or opened a Wish
  • when you have already received rewards after buying, as with Meow Milk, the Pass or the Growth Fund

6. Names and ranking events

  1. Detailed rules such as name rules and ranking event (Boss Bash) rules are announced in the game.
  2. We may change a name that breaks the rules, or reset it to a default name, without notice.

7. Mailbox gifts

  1. Mailbox gifts must be claimed within 30 days (weekly ranking gifts within 4 weeks). After that, they disappear.
  2. Turn on Mailbox alerts in Settings → Notifications to get a phone notification when gifts, letters, Kitty Supplies or weekly ranking gifts arrive. Event and gift alerts (promotional messages) come only if you turn them on separately.

8. Deleting your account and resetting data

  1. Ask to leave (delete your account) with Settings → Delete account in the game. If you can't open the game, ask by email as described in Account Deletion.
  2. You leave 7 days after you ask (within 10 days at the latest). During those 7 days you can cancel the request in Settings, and you can't make purchases while the request is open.
  3. A data reset is requested with a reason in Settings → Reset data. The operator checks the request before processing it, and may refuse it if the reason doesn't fit. It can be done only once every 30 days per server, and the result is sent to your in-game Mailbox.

9. Customer support and payment

  1. Customer support is Settings → Get help in the game, or email (contact@geckogamestudio.com).
  2. Payment is through Google Play on Android and the App Store on iPhone. To apply for withdrawal, send us the order number (on Google Play, the one starting with GPA.; on the App Store, the order ID on Apple's receipt) and the Account ID shown on the Settings screen. Refunds for App Store purchases are made by Apple (reportaproblem.apple.com).

Addendum

This operation policy takes effect on October 29, 2026.